If for any reason you are not satisfied with the quality of the product or items might be missing from your order, please save the original product, packaging and all accompanying paperwork with a detailed description and photograph(s) evidencing your dissatisfaction, for assistance with replacement or exchange.
We will reship the items or replace it with another of equal or greater value. Due to the perishable nature of our products, all claims submitted without proper support will not be eligible for reshipment. Refunds are not offered.
Abu Afif Sweets is not responsible for failed deliveries when:
- You provide an incorrect address,
- Your recipient is out of town or not available
- You do not provide a correct or new delivery address within 24 hours.
Shipments that are returned or require rerouting will be subject to additional charges.