Shipping / Delivery

What countries do you ship too?

Y6yHOm54oO2020-01-23T09:27:11+00:00Express Delivery covers mostly all countries, except Palestinian Territories.

What shipping carriers do you use?

Y6yHOm54oO2020-01-23T09:28:16+00:00We use DHL Express Service to be delivered on your doorstep on all International destinations. For Lebanon we use Aramex.

When will my order ship?

Y6yHOm54oO2020-01-23T09:29:17+00:00We will ship the next day if orders received before 12 PM Beirut Time. Excluding Sundays.

How many days does it take for me to receive my order?

Y6yHOm54oO2020-01-23T09:31:14+00:00You may expect to have your order delivered from 3-5 business days.

What are the shipping options in Iraq?

Y6yHOm54oO2020-01-23T10:02:45+00:00Please visit www.elryan.com/ar/abu-afif-sweets, Delivery is available nationwide.

What are the payment method for Iraq?

Y6yHOm54oO2020-01-23T10:03:26+00:00Cash on delivery. We accept Iraqi dinar or US dollars. In case you choose to pay with IQD, the exchange rate of that day will be applied.

Is there a weight restriction?

Y6yHOm54oO2020-01-23T10:04:13+00:00There are no weight restrictions except in Europe, the weight limit is set for 5 KG Gross weight. If you want to order more we advise splitting your order into 5 KG increments, considering the Gross weight of products chosen that is available in the description of each item.

Why did I get charged Tax?

Y6yHOm54oO2020-01-23T10:05:11+00:00

Some countries might impose a custom tax, which neither is DHL or Abu Afif Sweets is responsible for. Please check with local customs concerning taxes on online orders.

Will I receive an invoice?

Y6yHOm54oO2020-01-23T10:05:52+00:00As soon as an order is confirmed you will receive an email containing details about your purchase.

How can I track my order?

Y6yHOm54oO2020-01-23T10:06:41+00:00After confirming your order, you will receive an email containing a tracking number which you can use on www.logistics.dhl/lb-en/home/tracking.html for international orders. For Lebanon, you can use: www.aramex.com/track/shipments For Iraq Please contact El Ryan's customer service number on 80010808 (toll-free) or 07828888828. For any reason you did not receive your tracking number on the provided email please feel free to contact us on esales@abuafif.com.