Frequently Asked Questions
- Show All
- Allergy Information
- Care and Storage
- General question
- Refund and Return Policy
- Shipping / Delivery
- الشحن و التسليم
- العناية والتخزين
- سؤال عام
- سياسة الاسترداد والعودة
- معلومات الحساسة
How many days does it take for me to receive my order?
You may expect to have your order delivered from 3-5 business days.What shipping carriers do you use?
We use DHL Express Service to be delivered on your doorstep on all International destinations. For Lebanon we use Aramex.Will I receive an invoice?
As soon as an order is confirmed you will receive an email containing details about your purchase.Is there a weight restriction?
There are no weight restrictions except in Europe, the weight limit is set for 5 KG Gross weight. If you want to order more we advise splitting your order into 5 KG increments, considering the Gross weight of products chosen that is available in the description of each item.What are the shipping options in Iraq?
Please visit www.elryan.com/ar/abu-afif-sweets, Delivery is available nationwide.Why did I get charged Tax?
Some countries might impose a custom tax, which neither is DHL or Abu Afif Sweets is responsible for. Please check with local customs concerning taxes on online orders.
When will my order ship?
We will ship the next day if orders received before 12 PM Beirut Time. Excluding Sundays.What countries do you ship too?
Express Delivery covers mostly all countries, except Palestinian Territories.Do you send samples?
We cannot send samples in the time being.
How do I consume the traditional Min Al Sima (MANNA)?
Pick one piece of the manna from the box, and dust of the flour and enjoy!




